Randstad operates in Portugal and worldwide as a leader in human resources in various sectors. In partnership with Minsait an Indra Company, a service management, digital transformation and cybersecurity consultancy, we are recruiting a team leader for the support team.
If you think you're the right person to take on this challenge, send us your application.
team leader | support team.
- posted 3 days ago
- closes 18 november 2024
key responsibilities
functional and application support team leadersupport is offered 24x7, requiring continuous monitoring of systems to guarantee the availability and efficiency of services
skills
Academic background: computer engineering or similar;
Experience in leading support teams or helpdesk teams 1st/2sd line;
Experience managing: Windows Server Platform, IIS, BD SQL Server, Stored Procedures and SQL optimization
Knowledge of the following programming languages is valued: SOAP, REST, WCF, JSON, HTTPS, SFTP, XML and protocols
Experience in integrations processing (3-5 years)
Experience in incident monitoring detection and analysis (3-5 years)
Experience in implementing software interfaces (2-3 years)
Good communication and teamwork skills
Remote incident resolution using management tools (3-5 years)
Backgound experience in 24/7 teams support
English communication skills
Availability to work on-site.
Valued skills:
Coding skills : .NET C#, .NET aspx, Javascript, HTML, Entity framework, Dependency injection
DevExpress reporting / Ext.NET / HTML5
Knowledge/certification in Agile methodologies /Scrum
Background in retail systems development
Experience in deployment tools (BigFix)
Spanish communication skills
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